Reservations and Cancellations Policy

  • Reservations are non-refundable.
  • There is no refunds for no shows or early check-outs.
  • A credit card is required to make a reservation.
  • Deposit : 100% of the first night will be charged on the day of booking. 30% of the entire booking will be charged if length stay exceeds 5 days.
  • Rooms will be not pro-rated in case of early check out or late check in. Guests are responsible for the full confirmed reservation.
  • If cancelled or modified up to 14 days before date of arrival, a fixed amount of $39 will be charged per room. If cancelled or modified later or in case of no-show 100% of the first night will be charged.
  • The cancellation policy is in effect once a deposit has been made.
  • Rooms will be held until 6 pm.
  • Check-in at 3 pm / Check-out at 10:30 am.

General Hotel Policy:

  • Pool is only open on a seasonal basis in the summer and closes September 13th.
  • Room rates are based on double occupancy.
  • Must be 21 and over to make a reservation.
  • We will require to see Identification on check-in.
  • The Hillcrest Inn provides one complimentary parking space per room. The automobile must be parked in one space in between the marked lines. The parking space must be vacated upon checkout. If these conditions are not met the car will be towed at owner’s expense.
  • There will be a $20 charge for each additional guest per room.
  • No pets are allowed.
  • Loss of key is a $25 fee.
  • The entire hotel is non-smoking. You may smoke on your balcony, but please keep the balcony door closed to prevent smoke from entering the room. Bedrooms that have been smoked in, or smell of smoke, will be assessed and charged a minimum cleaning fee of $250.
  • Quiet hours begin at 10:30 pm.
  • No guests allowed in rooms or pool.
  • The Hillcrest Inn does not accept liability for money or valuables lost or misplaced by guests in their rooms, or anywhere in the hotel.
  • The Hillcrest Inn does not have a lifeguard on duty at the pool. All guests are responsible for their children and their own safety.
  • $250.00 Authorization required for damages upon check-in. This amount will be refunded upon check-out if no damages are found.
  • One night deposit required for every 3 nights of stay.
  • Noise free rooms cannot be guaranteed.